Privacy Policy

Effective Date: 11 June 2026

Productverse Technologies website is owned by Productverse Technologies Pvt. Ltd., which is a data controller of your personal data. Nouriva AI is an app developed by Productverse Technologies Pvt. Ltd.

We have adopted this Privacy Policy, which determines how we are processing the information collected by Productverse Technologies for Nouriva AI, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using Nouriva AI app.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Introduction

Nouriva AI (“Nouriva”, “we”, “our”, or “us”) is operated by Productverse Technologies Pvt. Ltd.

We are committed to protecting your privacy and handling your personal information in a transparent, secure, and responsible manner.

This Privacy Policy explains how we collect, use, process, store, and protect your information when you access or use the Nouriva AI website, mobile applications, and related services (collectively, the “Services”).

By using Nouriva AI, you agree to the collection and use of information as described in this Privacy Policy.

Information We Collect
1. Account Information

When you create an account, we may collect:

  • Name

  • Email address

  • Password (encrypted)

  • Profile information

  • Country and region

2. Health and Wellness Information

To provide personalized nutrition insights, we may collect information you voluntarily provide, including:

  • Age

  • Gender

  • Height

  • Weight

  • Activity level

  • Dietary preferences

  • Health goals

  • Food allergies

  • Dietary restrictions

  • Medical conditions you choose to disclose

  • Wellness information

  • Optional laboratory markers or health metrics

Providing health information is entirely voluntary.

3. Food and Nutrition Information

When using Nouriva AI, we may collect:

  • Food photos uploaded for analysis

  • Meal descriptions

  • Food logs

  • Nutrition entries

  • Water intake records

  • Weight tracking information

  • User-generated notes

4. Device Information

When you visit our website or use our application, we may automatically collect:

  • IP address

  • Device identifiers

  • Browser type

  • Operating system

  • Device type

  • Language settings

  • Time zone

  • Usage statistics

  • Crash logs

  • Diagnostic information

5. Analytics Information

We may collect information regarding:

  • Features used

  • Screens viewed

  • Session duration

  • User interactions

  • Referral sources

  • Performance metrics

How We Use Your Information

We use your information to:

  • Provide nutrition analysis services

  • Analyze food images and meal data

  • Generate AI-powered nutrition insights

  • Estimate calories and macronutrients

  • Personalize recommendations

  • Improve platform performance

  • Maintain user accounts

  • Provide customer support

  • Detect fraud and abuse

  • Ensure platform security

  • Comply with legal obligations

  • Conduct internal analytics and research

We process only the information necessary to provide and improve our Services.

Health Information Disclaimer

Nouriva AI is designed for informational and educational purposes only.

Nouriva AI is not:

  • A healthcare provider

  • A medical device

  • A diagnostic service

  • A substitute for professional medical advice

Any nutritional information, recommendations, insights, or analyses generated by Nouriva AI should not be considered medical advice.

Always consult qualified healthcare professionals before making medical, nutritional, or health-related decisions.

If you have a medical emergency, contact your healthcare provider immediately.

Third-Party AI Processing (Google Gemini)

Nouriva AI uses Google Gemini, an artificial intelligence service operated by Google LLC, to analyse food and generate personalised nutrition insights.

What We Send to Google

When you scan a meal or request AI analysis, the following information may be transmitted to Google’s Gemini API:

  • Meal photos

  • Food descriptions

  • Nutrition-related prompts

  • Optional health context you provide, including:

    • Age

    • Weight

    • Height

    • Activity level

    • Dietary preferences

    • Medical conditions

    • Health goals

We do not intentionally transmit your password, payment information, or authentication credentials to Google Gemini.

How Google Processes Information

Google processes submitted information solely for the purpose of generating responses requested by users.

Google’s handling of API-submitted data is governed by Google’s applicable privacy policies and Gemini API terms.

For additional information, please review:

  • Google’s Privacy Policy

  • Google’s Gemini API Terms of Service

User Consent

By using Nouriva AI’s AI-powered nutrition analysis features, you consent to the processing of submitted information by Google Gemini as described in this section.

Third-Party Service Providers

We may use trusted third-party service providers including:

  • Google Gemini (AI Analysis)

  • Google Firebase (analytics & crash reporting)

  • PostHog (analytics)

  • RevenueCat (subscription management)

  • Supabase (accounts & database)

These providers may process information solely to perform services on our behalf.

Cookies and Similar Technologies

We use cookies and similar technologies to:

  • Maintain login sessions

  • Improve website functionality

  • Remember preferences

  • Analyze usage patterns

  • Improve user experience

  • Maintain security

You may disable cookies through your browser settings, although certain features may not function properly.

Data Retention

We retain personal information only for as long as necessary to:

  • Provide our Services

  • Maintain user accounts

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

When information is no longer required, we will delete, anonymize, or securely destroy it.

Following account deletion requests, personal information may be removed or anonymized within 30 days unless retention is required by law.

Account Deletion

You may request deletion of your account and associated personal information at any time by:

  • Using any in-app account deletion feature, if available; or

  • Contacting us using the details below.

Certain information may be retained where required by law, regulatory obligations, fraud prevention requirements, or legitimate business purposes.

Information Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information, including:

  • Encryption in transit

  • Secure authentication controls

  • Access restrictions

  • Monitoring and logging

  • Security testing and maintenance

Despite our efforts, no method of transmission over the Internet or electronic storage is completely secure.

International Data Transfers

Your information may be processed, stored, or transferred outside your country of residence, including to jurisdictions where our service providers operate.

By using Nouriva AI, you consent to such transfers where permitted by applicable law.

We take reasonable measures to ensure appropriate safeguards are in place for transferred data.

Your Privacy Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including:

  • Right to access

  • Right to correction

  • Right to deletion

  • Right to restrict processing

  • Right to object

  • Right to data portability

  • Right to withdraw consent

  • Right to lodge complaints with relevant authorities

To exercise any of these rights, please contact us using the information below.

India Digital Personal Data Protection Act (DPDP)

If you are located in India, you may have rights under applicable Indian data protection laws, including the Digital Personal Data Protection Act, 2023.

You may request access, correction, updating, or deletion of your personal information, subject to applicable legal requirements.

GDPR Rights for European Residents

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you may have rights under applicable data protection laws including the GDPR.

Where required, we process personal information based on:

  • User consent

  • Contractual necessity

  • Legitimate interests

  • Legal obligations

Children’s Privacy

Nouriva AI is not directed toward children under the age of 18.

We do not knowingly collect personal information from children.

If we become aware that personal information from a child has been collected without appropriate authorization, we will take reasonable steps to remove such information.

Links to Third-Party Websites

Our Services may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites.

We encourage users to review the privacy policies of any third-party websites they visit.

Legal Disclosure

We may disclose information if required to:

  • Comply with legal obligations

  • Respond to lawful requests from authorities

  • Protect our legal rights

  • Investigate fraud or abuse

  • Protect users, employees, or the public

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes will become effective when posted on this page with an updated Effective Date.

Your continued use of Nouriva AI after changes are posted constitutes acceptance of the revised Privacy Policy.

Contact Information

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact:

Productverse Technologies Pvt. Ltd.

Mumbai, Maharashtra, India

Email: yogeshb@productverse.co.in

Alternative Contact: yogesh@productverse.co.in

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yogeshb@productverse.co.in

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